Shipping policy

 

Delivery Information

We want your YOU WELLNESS® order to reach you quickly, safely and securely.

UK Delivery

We offer FREE tracked delivery on all UK orders, with no minimum spend.

Orders are normally dispatched within 1 working day. Once dispatched, delivery typically takes 1–3 business days.

Your order will be sent using a tracked delivery service. We work with trusted UK delivery partners and may select the most appropriate carrier depending on your order, destination and service availability.

Tracking information will be provided where available so you can follow the progress of your delivery.

Packaging

Our supplement pouches are compact and designed to make delivery as convenient as possible. Where suitable, orders may be sent in letterbox-friendly packaging.

Larger orders, including multi-packs and bundles, may be sent as parcels and may not fit through a standard letterbox.

Delivery Times

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including unusually busy periods, adverse weather or carrier delays.

We’ll always aim to dispatch your order promptly and get it to you as quickly as possible.

Incorrect or Damaged Deliveries

If your order arrives damaged, you receive the wrong item, or there is another problem with your delivery, please contact the YOU WELLNESS® team as soon as possible so we can help resolve it.

International Delivery

International delivery options, costs and estimated delivery times will be displayed at checkout where available.

Customers ordering outside the United Kingdom may be responsible for applicable import duties, taxes or customs charges unless otherwise stated at checkout.